Frequently Asked Questions

Welcome to our FAQs page, where you’ll find answers to common questions about our services, approach, and how we support your wellness journey. Look below to learn more about our therapies, wellness options, and what to expect when you choose Ebb & Flow Counseling.

FAQs

  • Individual Therapy: Personalized support for mental and emotional growth.
  • Relationship Therapy: Helps improve communication and strengthen relationships.
  • EMDR/Trauma Therapy: For processing and healing from traumatic experiences.
  • Teen & Play Therapy: Designed for adolescents and children to explore emotions through play.
  • Art Therapy: Uses creative expression to work through emotional issues.
  • Dietitian/Nutritionist Services: Guidance for healthier eating habits.
  • Intuitive Eating: A holistic approach to developing a positive relationship with food.
  • Wellness/Group Classes: Interactive sessions promoting holistic wellness.

Choosing the right therapy can feel overwhelming, but we’re here to guide you. In your initial consultation, we’ll explore your unique challenges, goals, and preferences to help match you with the most suitable approach.


Our therapists will recommend options tailored to your needs, and you’re always welcome to try different therapies to find what resonates best. We’ll be with you every step of the way, making adjustments as you grow and ensuring you feel supported on your journey to wellness.

You can easily book an appointment or get more information by:

  • Visiting our Website: Browse our services and book online anytime.
  • Calling Us: Reach out to us at our office to schedule a session or ask questions.
  • Emailing: Send us an email, and our team will respond promptly.
  • Consultation: Schedule a free consultation to discuss your needs and explore our services.

We’re here to help you find the best fit for your wellness journey!

  • Individual Therapy focuses on personal growth, mental health, and coping strategies. It’s a space to explore thoughts, emotions, and behaviors.
  • Relationship Therapy: Involves both partners and addresses communication, conflict resolution, and relationship dynamics. It’s designed to strengthen your connection and improve mutual understanding.

Both therapies are tailored to support you, whether you’re working on personal challenges or navigating issues with a partner.

Art therapy uses creative expression—like drawing, painting, or sculpting—as a way to explore and process emotions. It’s less about the art itself and more about expressing feelings in a safe, non-verbal way. You don’t need any artistic skills to benefit from art therapy; it’s about the process, not the final product. Our therapist will guide you through activities that help you explore thoughts and emotions, no matter your experience level.

In teen and play therapy, we create a safe, welcoming space for your child to explore their emotions through activities like games, art, and conversation. These sessions are designed to be engaging and age-appropriate, helping them express themselves and build coping skills.


Our therapist will work at their pace, using creative approaches that resonate with them. You can expect gentle, compassionate support aimed at helping your child develop resilience and emotional well-being.

Intuitive eating counseling helps you reconnect with your body’s natural hunger and fullness cues, moving away from restrictive diets and external rules. Through guided sessions, you’ll learn to honor your cravings and make peace with all foods, fostering a healthier, more balanced relationship with eating. This approach encourages self-compassion and body acceptance, empowering you to enjoy food without guilt and trust your body’s needs.

In your first session, you’ll meet with your therapist in a welcoming, comfortable setting to discuss your goals and any concerns you have. We’ll review your personal history, explore what brings you to therapy, and answer any questions you may have. This is a time for you to share as much or as little as you’d like. Our goal is to help you feel heard, supported, and empowered as we create a personalized plan for your wellness journey.

Yes, we offer virtual therapy sessions for your convenience. You can receive support from the comfort of your home, with the same personalized care and expertise as in-person sessions. Virtual appointments are available for most therapy services, providing flexibility to fit your schedule.

Our wellness group classes offer a chance to explore holistic practices with others in a supportive environment. Each session covers topics like mindfulness, stress management, and overall well-being, guided by our experienced instructors. You’ll engage in interactive activities, learn new techniques, and connect with others on their wellness journeys. Advance sign-up is required to secure your spot, as class sizes are limited to ensure a personalized experience for everyone.

At Ebb & Flow Counseling, inclusivity is at the heart of everything we do. We welcome individuals of all races, ethnicities, sexual orientations, gender identities, and religions. Our space is designed to be respectful and affirming, where everyone can feel valued and supported.


We actively stand with movements like Black Lives Matter and the LGBTQ+ community, and our team is trained in cultural competence to ensure you feel safe and understood. Your unique journey is honored here.

Choosing a counseling provider is a personal decision, and we’re here to help you make the best choice for your needs. Our holistic, inclusive approach may be right if you value personalized care that addresses mind, body, and spirit.
We offer a wide range of therapies and wellness practices, so whether you’re seeking traditional talk therapy, trauma support, or alternative methods like art or intuitive eating counseling, we’re committed to finding a fit that supports your goals.

The Mindful Chatter podcast, co-hosted by our founder, Rachel Waggoner, and Dr. Fabrice Lubin, explores topics related to mental health, wellness, and everyday life challenges. It’s a space where we discuss ways to navigate life’s ups and downs while reducing the stigma around mental health. You can listen to Mindful Chatter on popular platforms like Spotify, Apple Podcasts, and our website, where we share insights and tools for a balanced, mindful life.

The frequency of sessions depends on your personal needs and goals. Many clients start with weekly sessions to build momentum, then transition to bi-weekly or monthly as they progress. Wellness sessions may also vary, with some opting for regular classes and others attending as needed. Together, we’ll create a schedule that supports your journey and adapts to your growth over time.

We’re committed to breaking down mental health stigma through various initiatives. Our Mindful Chatter podcast openly discusses mental health topics to promote understanding and awareness.


We also host wellness workshops, community events, and educational sessions to foster open conversations and build a supportive community. Additionally, our inclusive approach ensures that everyone feels welcomed, heard, and respected as they explore their mental health journey.

For your first session, bring any necessary paperwork, including insurance information if applicable. You might also find it helpful to jot down any thoughts or goals you’d like to discuss. Arrive early to settle in and familiarize yourself with the space.


Most importantly, come as you are—there’s no need for preparation beyond a willingness to share and begin your journey. We’re here to make you feel comfortable and supported right from the start.

Yes, we offer the flexibility to schedule sessions at either our Lakewood or Downtown Cleveland location, depending on your preference and availability. You’re welcome to choose the location that’s most convenient for you, and we’re here to accommodate your needs and ensure a seamless experience across both locations.

If you’re ready to take the first step toward healing and personal growth, we’re here to help. Whether you’re curious about our services or eager to schedule your first session, reach out today. Let’s work together to support your wellness journey every step of the way.